We are a domiciliary care agency providing care for the community at large. We are committed to the provision of quality services and care to assist our clients to improve their quality of life by enabling them.
We are based in Northamptonshire, Becks Homecare provides a wide range of services throughout the county and surrounding areas. We offer skilled care to enable people supported by us to achieve their optimum state of health and well-being.
Our CQC Report
Becks Homecare will soon be inspected by the CQC. You will able to view our CQC report through a link which will we posted here soon.
Our Staff
Becks Homes is justifiably proud of both its reputation and its staff, a number of whom have been dedicated members of our team for some time. We care about our team of committed and loyal staff and appreciate their crucial roles.
Our Values
As a company we endeavour to meet a firm set of core values in every decision we make; our values link directly with the “6 C’s of Compassionate Practice” set out by NHS England and the Care Quality Commission.
Our values are operated through our Customer Service Charter as it outlines our relationship with you, to ensure we provide the highest quality service to you and your family.
1. Care
Care is our core business and the care we deliver helps the individual person and improves the health of the whole community. Caring defines us and our work. People receiving care expect it to be right for them consistently throughout every stage of their life.
2. Compassion
Compassion is how care is given through relationships based on empathy, respect and dignity. It can also be described as intelligent kindness and is central to how people perceive their care.
3. Competence
Competence means all those in caring roles must have the ability to understand an individual’s health and social needs. It is also about having the expertise, clinical and technical knowledge to deliver effective care and treatments based on research and evidence.
4. Communication
Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say and do. A key principle is “no decision about me without me” and this principle demands excellent communication between the client and carer. Communication is the key to a good workplace with benefits for those in our care and staff alike.
5. Courage
Courage enables us to do the right thing for the people we care for, to speak up when we have concerns. It means we have the personal strength and vision to innovate and to embrace new ways of working.
6. Commitment
A commitment to our patients and populations is a cornerstone of what we do. We need to build on our commitment to improve the care and experience of our patients. We need to take action to make this vision and strategy a reality for all and meet the health and social care challenges ahead.
What Next?
To discuss any of our services call our Care Advice Line on 07747 716 997 or we’ll call you if you complete our Call Me Back form.
All our services are underpinned by our Customer Service Charter which sets our performance standards.WHAT DO YOU THINK?
What Do You Think
Please let us know what you think
CQC
CQCCare Quality Commission (CQC)
Customer Charter
CUSTOMER SERVICE CHARTER Our guarantee to you
